Relay
AI support copilot for every inbox
An AI customer support copilot with auto-triage and AI-drafted replies. Tickets you send in the demo land in the admin inbox.
Every customer answered, in minutes
AI drafts the reply. Your team sends the trust.
Relay reads every ticket, drafts a clear first response, and hands your agents the context to finish fast.
Live inbox preview
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Rina Patel
High draft readyCan't log in after password reset
Marcus Bell
Medium draft readyBilling question about Pro plan
Lena Ortiz
Low draft ready
Support that answers back
Relay turns every inbox into a first-response machine — without replacing your people.
AI-drafted replies
Every ticket arrives with a suggested first reply your agents can edit and send.
Instant triage
Category, priority, and sentiment — assigned automatically the moment a ticket lands.
Fast resolution
Agents spend seconds, not minutes, on context. Customers feel heard sooner.
Measurable support
Resolution time, CSAT, and volume tracked without any manual reporting.
“Our first-response time went from 4 hours to 9 minutes. Relay paid for itself in a week.”
Hana SatoHead of CX, Bloomly
“The drafts are genuinely good. My team edits the tone, never the structure.”
Tom WeaverSupport lead, Fieldnote
See the draft
Send a ticket and watch Relay draft it
File a support issue below. It lands in the demo admin inbox — try the “AI draft” button there to see Relay write a reply.